Providing financial services to the poor through banking correspondence model

Does the regulatory landscape in India facilitate mobile banking?

Analyzing client preferences regarding individual and institutional business correspondents

Using customer feedback to address issues in m-banking

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises

Understanding customer perspectives to improve m-banking solutions

Understanding agent perspectives in mobile banking

Highlighting customer concerns about mobile banking

Examining issues regarding mobile wallets

What are the benefits to banks of offering mobile-money services?