Change Management: Business Opportunity in Customer Centricity
This webinar recording explores challenges and offers guidance on how organizations can use the change management process to achieve customer centricity.
Innovative Consumer Financing for Cooking Energy Access
This webinar explores various consumer financing approaches for expanding access to clean cooking fuels for household energy, including microfinance, pay-as-you-cook and digital finance.
What Makes a Fintech Inclusive?
Co-hosted by MIX and FinDev Gateway, this webinar aims to provide clarity into inclusive fintech and, specifically, how to determine what makes a fintech "inclusive."
Making the Case for Digital Learning
In this webinar, experts from FSD Africa, Kenya Commercial Bank and CGAP's Gateway Academy discuss how to strengthen the value proposition of digital learning sector-wide.
Microfinance: Revolution or Footnote? Microfinance Over the Next Ten Years
In this webinar, we explore important questions about the future of microfinance. Our invited speakers Ira Lieberman, Chairman and CEO of LIPAM International and Paul DiLeo, Founder and President of Grassroots Capital Management Corp, discuss key takeaways from a two-day workshop held at Lehigh University’s Martindale Center with 34 leaders from the global microfinance community.
The discussion aims to answer the following questions:
Illuminated by Data: New Tools to Develop Financial Solutions for Smallholder Families
Listen to this webinar recording to learn about new tools from CGAP, MIX, One Acre Fund, and i2i shedding light on smallholder families by putting demand- and supply-side data at your fingertips.
Can Financial Institutions Improve Employee Development and Retention Through Online Learning?
In this webinar, our invited speakers from NMB Bank, Tanzania and Creative Metier share their institutions' experience in meeting capacity development needs and employee retention goals.
Ready to Learn? Early Lessons from Gateway Academy on Launching an eLearning Program
In this webinar, Gateway Academy’s market development officer & thought leaders from two different FSPs share what they have learned to date on opportunities and obstacles in launching an eLearning programs.
Behavioral Research: The Secret Ingredient for Consumer Protection Policy
Watch this webinar recording as experts demystify behavioral research and show what measures policymakers can take to design better consumer protection approaches.
Financial Services and Humanitarian Crisis
This webinar explores challenges and opportunities practitioners face in working on humanitarian-development issues, and the role donors play in supporting financial services in crisis environments.