Consumer Protection in a Digital Age
The Smart Campaign's new standards and guidance for digital finance mark a profound shift for the sector - from a previous focus on staff behavior towards clients, to the increasing importance of product design and delivery, as well as data protection.
On the Way to Reducing the Gender Gap in Latin America
What National Financial Inclusion Strategies have accomplished so far in the region, and what more needs to be done
Treating Staff Responsibly During the Pandemic: Three Things to Do Today
How can we get to the other side of coronavirus with customer and employee relationships intact?
Impact of COVID-19 on the Yemeni Economy
How the drop in remittances affected economic sectors, food systems, and households
Impact Finance Barometer 2022: How Resilient is Impact Finance to Exogenous Shocks?
This year's Impact Finance Barometer examines the resilience of the impact finance sector to exogenous shocks.
Microfinance for Decent Work – Enhancing the Impact of Microfinance: Evidence from an Action Research Programme
Inclusive Green Finance: From Concept to Practice
This study explores the overlaps of green finance and financial inclusion in addressing the issues of environmental change, financial stability, and social equity, and calls for the integration of both finance concepts into the emerging inclusive green finance (IGF) policy area.
Navigating Through COVID-19: A Snapshot on How the Pandemic Affected MSMEs in Iraq
Country assessment reflecting the impact of the pandemic on banked enterprises