Big Data Also Means Big Privacy and Security Challenges
How can we take advantage of the opportunities big data offers while respecting people’s privacy?
The Impact of Regulation Governance on Financial System Efficiency: The Importance of Consumer Behavior
This study focuses on the value structure that correlates improvements in the financial services consumer’s decision-making quality with the development of their autonomy.
Guide to Financial Consumer Protection in the Digital Era
Consumer risks are increasing with the growth of digital finance. The resources in this FinDev Guide share good practices, solutions and tools to ensure that consumers achieve positive outcomes in their financial journey.
Detecting Borrower Distress
There is an urgent need in India and globally to design policies to prevent over-indebtedness. But first, it must be measured. A new framework for monitoring credit markets proposes how.
Using NLP on Social Media to Assess Consumer Risks With Digital Lending Apps in India
This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,