Showing 11 - 20 of 114 results
Promoting Responsible Finance and Sustainability in Azerbaijan
This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.
Leveraging Technology for Meaningful Financial Inclusion in Asia
What opportunities does fintech present for potential providers and customers?
Consumer Protection and Financial Literacy: Lessons from Nine Country Studies
Strengthening financial consumer protection and financial literacy in emerging markets
Responsible Finance in Vietnam
Evaluating consumer protection for low-income people in Vietnam
Situating Microinsurance in Social Protection: Lessons from Six Countries
Enhancing social protection through microinsurance
The Role of Microinsurance in Social Protection: A Country Study of Vietnam
Creating social protection schemes integrated with microinsurance
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
VF AzerCredit’s Code of Ethics: Putting Values into Practice
Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
Electronic Banking Services for the Poor in Vietnam
An overview of electronic banking in Vietnam