Money Matters: Reaching Women Microentrepreneurs With Financial Services
This study hopes to contribute to designing better responses to women microentrepreneurs' demand by helping to create more efficient and viable institutions providing them with useful financial services into the twenty-first century and beyond.
Segurísimo: Developing Inclusive Insurance in Colombia
This brief gives a history of the development and characteristics of Segurísimo, a low-cost insurance product developed by Seguros Mundial in 2020.
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Beneficiary Experience of Digital Government-to-Person (G2P) Payments in Bangladesh, Colombia, and the Philippines
This study explores consumers' experience with digital cash transfers, and supports policy recommendations to improve the effectiveness of G2P payments and future financial inclusion.
Banking in Layers: Five Cases to Illustrate How the Market Structure for Financial Services is Evolving
Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.
Bancolombia: Financial Inclusion and Banking Correspondents
This case study goes in-depth on how the Bancolombia's agent network expansion strategy evolved and the agent network management models it developed to increase geographic coverage in a viable manner.
Case Brief: Fasecolda
This case brief shares insights about the Fasecolda's journey of creating an efficient, sustainable and socially responsible insurance culture.
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.