COVID-19 Gendered Impacts on Livelihoods in Africa
FinEquity and i2i discussion on an innovative demand data set tracking COVID-19 in Africa.
Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers
Finance in Displacement: Joint Lessons Report
This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.
International Day of Family Remittances - South Africa
The event is aimed at highlighting the crucial role of migrants’ contribution to the wellbeing of their families back home.
How Can Financial Services Support Platform Work? Insights from Five Emerging Markets
Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.
Women in the Platform Economy: Emerging Insights
This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.
Informed Design: A Case Study Series (Tyme Group)
This is one of several case studies looking at the role of design in digital financial services (DFS) for women focusing on examples where research findings have translated into design that has eased and encouraged women’s use of DFS.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.
Customer Outcomes-Based Approach to Consumer Protection: A Guide to Measuring Outcomes
This reading deck summarizes lessons from a pilot exercise that involved the Financial Sector Conduct Authority (FSCA) and five FSPs in South Africa focused on measuring intermediate customer outcomes from a supervisory perspective.