This publication maps out the current landscape of Human Resource Development practices among MFIs, and sheds light on the relationship between HR practices and MFI performance.

The Financial Inclusion Compass 2021­ is the fourth in a series collating opinions of a range of stakeholders including practitioners, investors, donors, researchers and support service providers on emerging short, medium, and long-term trends in the financial inclusion sector. 

This report aims to contribute to building a framework of actionable indicators based on the SDG targets that can answer the need for a simple, credible methodology to monitor outcomes.

A special edition survey of sector challenges and priorities

Digital transformation of FSPs, client protection, client-side technology innovations and agri-finance emerged as among the most significant trends identified by a broad array of sector stakeholders.

Applying an SME lens to environmental and social performance standards

Providing a sense of direction for the future of financial inclusion and areas of focus

Highlighting how technology-enabled services are improving access to finance for low-income clients

Summary of lessons learned from interviews and surveys on promoting Universal Standards

Strengthening resilience to climate change: Best practices from the European Microfinance Award 2019