Savings and Retail Banking in Africa: Unpacking the Customer Through Demand Side Data
This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.
The UN Principles for Responsible Digital Payments
The UN Principles for Responsible Digital Payments are a practical nine-part guide to building trust, mitigating risks and driving inclusive economies.
Towards Responsible Digitization of Merchants in Rural India for COVID-19 Recovery
These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and to further India’s progress on achieving the Sustainable Development Goals.
Guidance Note for Action: Supporting SMEs to Ensure the Economic COVID-19 Recovery is Gender-Responsive and Inclusive
This Note shows how the barriers women entrepreneurs already face in starting and retaining a business are likely to increase in the aftermath of COVID-19.
Financial Innovation to Support Women-Led Businesses
This document summarizes the main characteristics of Mexico's first gender bond with the aim of expanding the resources available to finance projects led by women in rural areas.
Strategies to Optimize MSME-Centered Supply Chain Finance Solutions: A Study of Ghana, Ethiopia, and Nigeria
Given the urgency of digital transformation to build an inclusive recovery, this paper provides timely insights into how to enable supply chain finance models in three African countries.
Leveraging Digital ID and e-KYC for the Financial Inclusion of Forcibly Displaced Persons: Risks and Opportunities
This report discusses the challenges and bottlenecks preventing the wider adoption of digital ID and e-KYC to advance the financial inclusion of forcibly displaced persons in Rwanda, Mauritania, and Eswatini.
No Small Business: A Segmented Approach to Better Finance for Micro and Small Enterprises
This Focus Note advocates the importance of a segmented approach to addressing micro and small enterprises (MSE) needs and focuses on MSEs with up to 20 employees.
Banking-as-a-Service: How it Can Catalyze Financial Inclusion
This reading deck provides an analysis of the Banking-as-a-Service (BaaS) model, a new business model that enables non-banks to offer banking services under their own brand and seamlessly embedded into their digital offering with four case studies of BaaS providers from Europe, US and Mexico.
Strategies to Address Gender-Based Violence
This Roadmap lays out strategies for development finance institutions to incorporate gender-based violence risk assessment and mitigation as well as prevention and survivor support lenses into their investments.