This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.

This white paper aims to create a baseline from various discussions on financial health and builds an evidence base from the work done by institutions and individuals globally.

This study aims to contribute to the efficient and effective implementation of Belize's National Financial Inclusion Strategy by identifying the geographical areas where unbanked people live and analyzing the factors that influence the use of financial services and instruments.

This report discusses the importance of remittances in Asia and the Pacific, the key challenges faced by the industry, and the impacts of the COVID-19 pandemic.

This paper analyzes the potential for fintech to facilitate cheaper and more efficient remittances, and to enhance financial inclusion in Central America.

This paper looks at whether digital financial inclusion has a positive impact on economic growth similarly to that of through traditional services, and why experiences vary across countries. 

This paper argues that a clear digital banking platform strategy is essential for banks to succeed, and those who will are the ones with a platform that can give them the flexibility to respond rapidly to market changes.

This paper delves deeply into the complex remittances ecosystem where costs are driven by a myriad of factors, making it difficult to come up with solutions for reducing remittance costs.

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.