This technical guide offers the PAYGo solar industry a standardized set of key performance indicators (KPIs) which allow companies to track, benchmark, and improve performance while presenting a more accessible profile to investors. The PAYGo PERFORM KPIs were developed by CGAP, GOGLA, and IFC Lighting Global in consultation with some 600 investors.

This position paper provides a holistic vision for the role of non-banking finance companies in India's credit ecosystem and the corresponding regulatory, supervisory and resolution frameworks that should apply to them.

What makes digital banking inclusive? This Working Paper takes a detailed look at how three digital banks in India, South Africa and the Philippines are innovating and driving financial inclusion.

This case study analyzes the Haiti Homeownership and Mortgage Expansion program’s methodology for designing its Pay-for-Results incentive structure, its results, and lessons learned.

As more and more people begin to conduct transactions online, questions have emerged about how to provide millions of customers adequate data protection and privacy. India's solution to this challenge is account aggregators.

Without appliances, people cannot make use of electricity. But how can low-income households afford costly electrical appliances? One answer is for utilities to offer consumer financing.

As distribution of digital financial services through agents increases, this Technical Note focuses on regulating agent models within an enabling framework that fosters financial inclusion.

This review is part of CGAP's undertaking to how asset ownership can lead to improvements in well-being for poor households and whether obtaining an asset through a loan or lease affects the benefits associated with ownership.

This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.

This report offers research-based analysis and practical advice for humanitarian agencies on the advantages and areas for growth of five key financial technologies in digital payments: mobile money, artificial intelligence, distributed ledger technology (i.e. blockchain), super platforms and QR codes.