Listen in Order to Protect Clients
From Insights to Action: Building Client Trust and Confidence in Branchless Banking
Leveraging Health Microinsurance to Promote Universal Health Coverage
From Micro to Small and Medium Enterprise: Catering to the Evolving needs of Female Clients
A Personal Touch: Text Messaging for Loan Repayment
From Cash to Digital Wage Payments in the Philippines
This report discusses why it is imperative to capitalize on this momentum in the wake of COVID-19 to ensure wider adoption and usage of digital payments, particularly among low-income women.
Inclusive Digital Banking: Emerging Markets Case Studies
What makes digital banking inclusive? This Working Paper takes a detailed look at how three digital banks in India, South Africa and the Philippines are innovating and driving financial inclusion.
COVID-19 G2P Cash-Transfer Payments - Case Study: Philippines
This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.
Philippines Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.