Showing 1 - 10 of 107
Paper

Leveraging Technologies to Improve the Quality and Maximize the Productivity of Agent Models

Can growing range of innovations help institutions meet their customers' needs more efficiently?
Paper

Improving Distribution of Digital Financial Services in Rural Areas

Research highlight on rural agents in Senegal
Paper

Distribution 2.0: The Future of Mobile Money Agent Distribution Networks

How can providers better leverage agent networks to further expand their reach?
Case study

Growing Big While Still Small: A Case Study on Kazang Prepaid

How to deal with the classic challenges impeding the expansion of agent networks
Case study

Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers

How can formal savings tools be better suited to the needs of low-income Ugandans?
Paper

State of the Agent Network, India 2017: Agent Network Accelerator Research

Recommendations on how to develop a viable agent network
Paper

Agents of Change: How the Human Touch Is Bringing Digital Financial Services to New Customers in India

10 key insights on training, equipping, and promoting product awareness among agents
Paper

Agent Network Accelerator Research: Indonesia Country Report

Survey of digital financial services agents and their operations
Paper

Regulatory Framework for DFS in Côte d’Ivoire: A Diagnostic Study

Overview of key market and policy developments and recommendations