This paper brings together the evidence of what is known on norms and financial inclusion and uses cases to demonstrate aspects of and approaches to addressing discriminatory norms throughout the financial system.

This technical guide offers the PAYGo solar industry a standardized set of key performance indicators (KPIs) which allow companies to track, benchmark, and improve performance while presenting a more accessible profile to investors. The PAYGo PERFORM KPIs were developed by CGAP, GOGLA, and IFC Lighting Global in consultation with some 600 investors.

This report shows how small and medium enterprises (SMEs) in emerging and frontier markets benefit from access to finance, as well as how they were affected by the COVID-19 pandemic in 2020.

This publication explores the implementation of a social assistance program in India based on a household survey conducted four to six weeks after its launch. 

This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.

The Financial Inclusion Compass 2021­ is the fourth in a series collating opinions of a range of stakeholders including practitioners, investors, donors, researchers and support service providers on emerging short, medium, and long-term trends in the financial inclusion sector. 

This publication presents the survey results for 40 MFIs around the world during three waves (May, July and December 2020), analyzing the effects of the COVID-19 crisis on the institutions. All MFIs and their clients saw their activities severely disrupted by the COVID-19 pandemic. 

This report provides an overview of "the current state of strivers" across these countries with an aim to understand the emerging unmet needs through market assessments.

This study aims to contribute to the efficient and effective implementation of Belize's National Financial Inclusion Strategy by identifying the geographical areas where unbanked people live and analyzing the factors that influence the use of financial services and instruments.

This publication examines how best to share information, build financial capability and enable lasting behavior change in a context in which women may have limited say in their own economic choices.