All Publications
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Mapping Africa Financial inclusion
The Mapping Africa Financial Institution report includes insights on key trends and financial laandscape in African countries linking to important issues and topics
Marketing E/M-Banking More Deliberately and Strategically
Moving towards a customer-centric marketing approach
Microfinance and the Role of Policies and Procedures in Saturated Markets and During Periods of Fast Growth
Evaluating the role of MFI policies and procedures in various market situations
Microfinance in India – Is Business Correspondent the Way Forward?
Highlighting the advantages of the Business Correspondent model
Mobile Money – Questions That Your Clients Will Ask You
Highlighting customer concerns about mobile banking
Note From the Philippines: Client Learnings on Microsavings
Understanding client preferences on savings products
Responsible Finance: Putting Principles to Work
Exploring the state of knowledge and practice in responsible finance
Savings as Forward Payments: Innovations on Mobile Money Platforms
Presenting a framework for managing cashflows and savings from a single account
What is the Evidence of Microfinance Impact? A Review of Microfinance Impact Evaluations in Latin America and the Caribbean
Analyzing the impact of microfinance in Latin America and the Caribbean (LAC)
Zap It to Me: The Short-term Impacts of a Mobile Cash Transfer Program
Exploring benefits of mobile cash transfer systems