Showing 1 - 10 of 1513
Paper

Five Years of Market Development in Benin, Senegal and Zambia (2015-2019)

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Case study

The Future of Government-to-Person (G2P) Payments: Innovating for Customer Choice in Kenya

This case study examines how the Kenyan social safety net program, Inua Jamii, gradually introduced payments digitization, then choice to design a program that has successfully scaled to reach the most vulnerable groups in Kenya.  

Paper

Zooming in on Informal Savings Mechanisms in Zambia

Key findings from a qualitative research on users of informal savings
Paper

Digital Financial Services in Nigeria: State of the Market Report 2019

In-depth exploration of consumer profiles, the gender gap, and a review of DFS policy landscape
Paper

PoWER Assessment of Women’s Economic Empowerment in The Gambia

This document presents the final analysis of data collected through desk research, interviews, focus group discussions, and surveys on women and girls’ financial inclusion in The Gambia.

Paper

Digital Credit Audit Report

Evaluating the conduct and practice of digital lending in Kenya
Case study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services