Key insights about consumers, providers and regulatory issues

Closer look at Bangladesh’s path to allow for digital innovations that scale

Early assessment of the impact of COVID-19 on e-commerce and the provision of digital financial services for micro, small, and medium enterprises and low-income consumers

How do inexperienced consumers learn to use a new financial technology? 

Survey findings on the financial behaviors of low-income people in Bangladesh during the pandemic

 Results from the UNCDF Annual Provider Survey

Coordinating deposit guarantee coverage with trust in e-money and payment services activities

This Toolkit is designed to be used by organizations regardless of their experience with digital payments and to inspire and enable organizations new to digital payments to make the switch.

This factsheet argues for the need of active design and cooperation for inclusive payment transactions and makes related recommendations for stakeholders in international development cooperation.