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The Feedback Loop: A Process for Enhancing Responsiveness to Clients
What do we do with all this client data?
Dropouts and Graduates: What Do they Mean for MFIs?
What should MFIs do to retain clients?
New Thinking and New Forms of Microfinancial Service Provision in Bangladesh: A Comparative Study of ASA, SAFESAVE and GONO BIMA
The process of innovation in product desing is far more complex than previously suggested
What do Individual Development Accounts Cost? The First Three Years at CAPTC
Analyzing the financial costs of an IDA program
A Field Study of Microinsurance in the Philippines
Can microfinance institutions deliver microinsurance to the informal sector cost-effectively?
Angola Enterprise Program: Microfinance Component
What is the scope of microfinance in Angola?
Assessment of the Use and Impact of MicroSave's Market Research for Microfinance Toolkit
What is the impact of market research on the demand microfinance products?
Banking on the Poor: Unleashing the Benefits of Microfinance
Understanding the financial services needed by the poor
Client-focused Microfinance: A Review of Information Sources
What are clients' needs that MFIs should know?
Commercialization of Microfinance - Bangladesh
What are the opportunities deriving from microfinance commercialisation?