All Publications
Women: Risk and Consumer Protection in Online Leading Platforms in Indonesia
This study delves into women's experiences as users of online lending platforms in Indonesia using a gender lens to examine the risks in online lending platforms unique to women.
Business Correspondent Network Managers Experiment And Demonstrating Scale: Endline Report
This study shares findings from three pilots, in collaboration with six partners, conducted as part of the action research agenda to experiment with product diversification, capacity building, and customer empowerment.
Consumer Protection for Open Finance Ecosystems
This report identifies several emerging risks related to open finance, and proposes ways in which these risks can be measured, monitored, and mitigated against by leveraging the data available in open finance ecosystems.
Digitally Enabled Climate Finance
This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.
Fairness in Algorithmic Decision Systems: A Microfinance Perspective
The paper discusses fairness in artificial intelligence (AI)-enabled credit-scoring systems, and highlights the importance of considering the strategic role of the organization when developing and evaluating fair algorithm-enabled decision systems.
Instant Payments and Merchants — Pricing Policy Considerations
This technical note helps explain why changes in instant payment pricing are occurring, assesses their impact on market development, and offers suggestions for the path forward.
Starting the Transaction: Payment Initiation and Customer Experience
This technical note is framed to help policymakers and payment system operators understand recent trends in payment initiation and customer experience in making interoperable payments work better for low-income populations.
The Landscape of Microinsurance 2022
This 34-country microinsurance landscape report tracks the uptake of inclusive insurance products and services in Africa, Asia, Latin America, and the Caribbean.
The Role of Catalytic Capital in Digital Markets: Successes, Pitfalls, and Lessons Learned
This report focuses on the role of catalytic capital in the digital credit industry and highlights the limitations of a framework that does not consider broader market-level consequences of such investments.
Voices of India’s MSMEs: Insights Notes From the Diaries Access to Finance
This note discusses examples from MSC's Financial Diaries research on informal enterprises and provides recommendations for policymakers and financial service providers to address the credit gap for them.