All Publications

Showing 1021 - 1030 of 7208
Paper

Agents of Change: How the Human Touch Is Bringing Digital Financial Services to New Customers in India

10 key insights on training, equipping, and promoting product awareness among agents
Paper

China's Alipay and WeChat Pay: Reaching Rural Users

Analyzing the two main mobile payment providers and their potential to expand beyond the cities
Paper

Data Collection by Supervisors of Digital Financial Services

What aspects should be considered when designing data collection mechanisms?
Paper

Digital Financial Services in Nigeria: State of the Market Report 2017

Addressing legislation, policies and regulations constraining financial inclusion
Paper

Escaping Darkness: Understanding Consumer Value in PAYGo Solar

In-depth discussions with customers on purchase decisions, value assessments and cash flow patterns
Paper

Exploring the Economic and Social Motivations for Child and Youth Friendly Banking: Practices from Georgia, Lebanon, Tanzania and Yemen

Survey findings on the decision-making factors for providers serving the youth market
Paper

Financial Inclusion Diagnostic Study in Jordan 2017: Synthesis Report

Baseline study documenting access, usage and quality of financial services
Paper

Global Financial Inclusion and Consumer Protection Survey: 2017 Report

Main survey findings on the enabling environment in 141 economies
Paper

Good Practices for Financial Consumer Protection: 2017 Edition

Comprehensive reference and assessment tool for financial sector regulators
Paper

Inclusive Digital Ecosystems of the Future

Exploring the rise of super platforms and their potential implications for Africa