This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,

This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.

These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and  to further India’s progress on achieving the Sustainable Development Goals.

This publication explores the implementation of a social assistance program in India based on a household survey conducted four to six weeks after its launch. 

This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.

This review presents four differ­ent reports which outline key findings and recommendations based on the most effective methods for integrating men in the process of women's empowerment.

This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.

The objective of the study is to assess various social protection interventions of the central and state governments during COVID-19 and suggest improvements to the programs.

This Advisory Note sets out M-CRIL's expectation of a four-to-five-year adjustment and recovery period from the COVID crisis, and imagines a road to recovery for the microfinance sector as a whole.