All Publications
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Optimizing Awareness, Communication, and Outreach for Government Payments in Times of Crisis
Lessons from the response to COVID-19 under Pradhan Mantri Garib Kalyan Yojana
Deconstructing Digital-Only Banking Models
A proposed policy roadmap for India
Microfinance and COVID-19: Principles for Regulatory Response
Five guiding principles for regulators mitigating the impacts of COVID-19
Analysis of India’s Payment System Indicators in Quarter 2 2020
Key trends and insights on five categories of payment system indicators
Awareness, Communication, and Outreach for Social Protection Schemes During COVID-19
Detailed pitchbook and case studies on best practices for social protection programs
India’s SFBs and the Growth Pangs of the Pandemic
The effects of the pandemic on small finance banks in India
Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers
Initial lessons learned and suggestions for dealing with the current and future crises
India's New Approach to Personal Data-Sharing
As more and more people begin to conduct transactions online, questions have emerged about how to provide millions of customers adequate data protection and privacy. India's solution to this challenge is account aggregators.
People's Education and Development Organization: Krishi-Sakhis
This case briefs shows People's Education and Development Organization's work on providing agriculture support and advice to the community through their "Krishi-Sakhis" (friends of agriculture).
Coping With COVID-19
A multi-country perspective from Bangladesh, India, Indonesia, Kenya, and Uganda