This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

This study investigates three key barriers preventing many potential customers from joining the formal financial system: the reliability of financial services, the cost of using these services, and the limited transparency of cost information.

This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.

This paper presents research findings on the key challenges women face in accessing digital financial services and the design opportunities for the financial sector, policymakers and regulators, the philanthropic sector, NGOs, and designers everywhere.

This research provides insights on the disproportionate need and strategic opportunity for improving the lives and livelihoods of rural women.

Based on a literature review and case studies of various urban cash transfer schemes in response to the COVID-19 crisis, this paper explores the successes and challenges of implementing cash transfers in urban settings in response to a large, covariate shock.

This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.

This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.

This project analysis provides insights into the types of consumer protection issues faced by consumers across financial providers in Kenya, Nigeria, and Uganda.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.