All Publications
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Passing the Buck - Money Transfer Systems in Uganda and Tanzania: The Practice and Potential for Products
Is the demand for money transfer services still unmet in Uganda and Tanzania?
Drop-outs Among Selected Zambian Microfinance Institutions: Causes and Potential Impacts on Product Design
Reducing the dropout rate among members of microfinance institutions
Key Issues in the Design, Implementation and Monitoring of Voucher Training Programs
The 'What' and 'How' of voucher training programs
Microenterprise: How Can We Serve Hundreds of Thousands of Low-Income People Annually?
Moving microenterprises from start-up phase to reaching scale
Performance Measurement Framework for Business Development Services: Progress Report on the Outreach and Market Development Indicators Survey
What indicators are most useful for assessing a program's contribution to developing a BDS market?
Are You Poor Enough? Client Selection by Microfinance Institutions
Can you include the vulnerable non-poor in microfinance clientele?
Building Customer Loyalty: Technical Guide No. 2
Is a loyalty-based approach essential?
Developing Rainfall-Based Index Insurance in Morocco
Could rainfall-based risks be mitigated in Morocco?
Innovations in Financial Services: Lessons From Bangladesh for East African MFIs
Microfinance lessons from Bangladesh on sustainable provision of financial services to the poor
Introducing Savings into a MicroCredit Institution: Lessons from ASA
Do MFIS need more flexible systems and broader client base?