All Publications
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Financial Data Collection Through Interactive Mobile Phone Podcasts
Case study looking at behavior, perceptions and barriers to adoption of financial services
Savings at the Frontier: Evidence Mapping on Informal Savings Mechanisms
Demand and supply of financial services for savings groups in sub-Saharan Africa
The Impact of Housing Microfinance: An Independent Institutional and Social Impact Evaluation of Two Housing Microfinance Products in South India
Findings and recommendations on social impact and performance of housing microfinance products
Digital Wallet Adoption for the Oral Segment in India
Concept development for MoWo (Mobile Wallet for Oral)
Gold as a Financial Inclusion Tool
How Indians use gold-based financial products to supplement their economic lives
Increasing Digital Savings and Borrowing Activity with Interactive SMS
Evidence from an experiment with the M-PAWA savings and loan mobile money product in Tanzania
The Business Case for Customer Centricity
Why should financial service providers implement a customer-centric initiative?
Beyond Financial Inclusion: Financial Health as a Global Framework
A model for assessing how well one’s daily financial systems help build resilience
Financial Inclusion Measurement in the Arab World
Evidence of great potential for deepening financial inclusion in the region
Financial Services Apps in India: How to Improve the User Experience
Practical guide for designing smartphone applications for financial service customers