All Publications

Showing 531 - 540 of 1779
Paper

The Answer is “Yes”—Cost and Willingness to Pay in India

Evaluating Indian customers willingness to pay for business correspondents
Paper

Does Microfinance Reduce Poverty in Bangladesh? New Evidence from Household Panel Data

Examining ability of microfinance to reduce poverty
Paper

Driving Viability for Banks and Business Correspondents

Helping banks harvest the opportunity provided by business correspondents
Paper

Financial Inclusion through E/M-Banking – The Regulatory Landscape in India

Does the regulatory landscape in India facilitate mobile banking?
Paper

Graduating SBI Tatkal Customers

Helping customers graduate to a wider range of mobile money services
Paper

Is Micro Too Small? Microcredit vs. SME Finance

Do small and medium enterprises create more jobs for poor households than microenterprises?
Case Study

Lessons from CSMs – Agent Perspectives

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises
Case Study

Lessons from CSMs – Customer Perspectives

Using customer feedback to address issues in m-banking
Paper

Pricing Mobile Banking Services

Would people in villages be willing to pay for agent-based financial services?
Paper

Targeting the Hard-Core Poor: An Impact Assessment

Impact Assessment of the Targeting the Hard Core Poor Pilot in West Bengal, India