This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,

This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.

These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and  to further India’s progress on achieving the Sustainable Development Goals.

In order to understand how low and moderate income people were doing during the COVID-19 pandemic, BRAC Microfinance conducted financial diaries research with 273 households from different earning categories.

This report discusses the importance of remittances in Asia and the Pacific, the key challenges faced by the industry, and the impacts of the COVID-19 pandemic.

This publication explores the implementation of a social assistance program in India based on a household survey conducted four to six weeks after its launch. 

This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.

This report provides an overview of "the current state of strivers" across these countries with an aim to understand the emerging unmet needs through market assessments.