All Publications
African SMEs Through COVID-19: Challenges, Policy Responses and Recommendations
This policy brief stresses the key challenges faced by SMEs on the continent and analyzes how these challenges are likely to be exacerbated by COVID-19.
Consumer Risks in Fintech
This paper identifies a range of consumer risks posed by fintech and discusses consumer protection regulatory approaches for policy makers to consider when developing regulatory policy to target such risks.
COVID-19: Accelerating the Use of Digital Agriculture
This report provides insights on the adoption of digital agriculture and how it can be accelerated in light of the challenges posed by the COVID-19 pandemic.
Examining PAYGo Solar Through a Gender Lens: An Exploratory Study
This research explores the PAYGo solar model's potential to serve as a pathway to women's energy access and financial inclusion, examining gender differences in access to PAYGo and impacts from use of off-grid solar devices.
Platform Workers and Financial Services
This deck synthesizes insights from a survey of existing literature and consultations with experts and highlights opportunities and risks for workers as well as gaps in the evidence base around the livelihoods of platform workers.
Resilient Microfinance Industry Signals Path Toward Cautious, Gradual Recovery
This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.
Savings and Climate Resilience
This knowledge review focuses on successes and challenges in building up climate resilience, across three dimensions: disaster preparedness, response, and adaptation to climate change.
The Digital Transformation Guide
Through real examples of implementation experiences across FSP partners, this guide unpacks six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation.
2021 State of the Industry Report on Mobile Money
This annual flagship report provides supply-side data and insights from the mobile money industry.
Adult Numeracy and Financial Capability
This research shares key findings and insights on the workings between confidence and competence in using numbers and financial decision making – and the impact these have on financial capability outcomes.