All Publications
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Are Microfinance Borrowers in Lebanon Over-Indebted?
Sharing research findings from a 2014 study by Sanad Fund for MSME
Customer-Centric Guide
Collection of hands-on toolkits and experiments for designing effective financial services
Exploring the Success of EFI’s Pro-Poor Package in Senegal and Uganda
Has the "Expanding Financial Inclusion in Africa" program achieved deeper poverty outreach?
The Financial Journey of Refugees: Evidence from Greece, Jordan, and Turkey
What do money and financial transactions tell us about migrant journeys?
Customer Empowerment in Finance: Why Greater Choice and Control for Poor Customers is Better for Business and Will Help Achieve Financial Inclusion
Guide for designing actions to give low-income customers choice, respect, voice, and control
Financial Services Demand Side Survey – Tonga
Evidence on individuals' access to and usage of formal financial services
Money, Decisions, and Control: Building Digital Financial Services That Help Poor Customers Cope and Strategize
A guide for FSPs interested in designing financial services targeting low-income customers
Study on the Adoption of Cash-lite Models Among MFIs in India
The current state of cash-lite operations and recommendations for accelerating its use
The Gender Gap in Financial Literacy: A Global Perspective
This report analyzes and discusses the gender gap worldwide, based on data from the 2014 Standard & Poor’s Ratings Services Global Financial Literacy Survey.
Bundling to Make Agriculture Insurance Work
Combining insurance with other services to provide more value to all stakeholders