All Publications

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Case Study

Informed Design: A Case Study Series (Tyme Group)

This is one of several case studies looking at the role of design in digital financial services (DFS) for women focusing on examples where research findings have translated into design that has eased and encouraged women’s use of DFS.

Paper

Leveraging Digital Financial Services to Advance Inclusive Green Finance Policies

This report shows how digital payment platforms, digital financial products, and enabling policies can make a difference in helping the most vulnerable populations adapt to and mitigate climate risk and environmental degradation.

Paper

The SME Access to Digital Finance Study: A Deep Dive into the Latin American Fintech Ecosystem

This publication provides insights into micro, small and medium enterprises’ access to funding through the alternative finance industry in Latin America based on 540 survey responses from MSMEs in the region.

Slide Deck

Women in Open-air and Cross-Border Trade In Kenya: Insights From the Financial Diaries Research

This report shares findings from a financial diaries research MFC conducted to enhance the quality and usage of digital financial services among female traders in Kenya.

Slide Deck

Assessment of the Implementation and Usage of QRIS Among Small and Micro-Merchants in Indonesia

This study provides analysis and implementation status of Quick Response Code Indonesian Standard (QRIS) and shares the challenges and opportunities to increase QRIS usage in Indonesia.

Paper

Banking in Layers: Five Cases to Illustrate How the Market Structure for Financial Services is Evolving

Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.

Paper

The Global Findex Database: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19

This edition of the Global Findex database contains updated indicators on access to and use of formal and informal financial services and digital payments, and offers insights into the behaviors that enable financial resilience.

Guide / Toolkit

Building Cyber Resilience for Digital Financial Inclusion and Innovation

The Cyber Resilience Toolkit provides a guide to strengthening cybersecurity and effectively handling cyber incidents for financial service providers.

Case Study

Informed Design: A Case Study Series (UNCDF/WMBL)

This study examines Women's Micro Bank Limited and UNCDF's design of a branchless banking solution, the Mama Bank Access Point initiative, which serves unbanked women in rural Papua New Guinea. 

Paper

Integrating Digital Financial Services Into a National Financial Inclusion Strategy

This guideline note provides actionable guidance on how to properly integrate digital financial services into a national financial inclusion strategy to have a positive impact on end-users.