All Publications
Digitally Enabled Climate Finance
This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Instant Payments and Merchants — Pricing Policy Considerations
This technical note helps explain why changes in instant payment pricing are occurring, assesses their impact on market development, and offers suggestions for the path forward.
Starting the Transaction: Payment Initiation and Customer Experience
This technical note is framed to help policymakers and payment system operators understand recent trends in payment initiation and customer experience in making interoperable payments work better for low-income populations.
2021 Trends in International Funding for Financial Inclusion
CGAP’s annual Funder Survey breaks down financial inclusion funding data to offer new intelligence about who’s doing what and where—insights that could be used to inform future development programming and ultimately impact the lives of people living in poverty.
Business Intelligence: A Bedrock of Successful Digitization in Microfinance
Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.
Central Bank Digital Currency and Financial Inclusion
This publication develops a model which incorporates the impact of financial inclusion to study the implications of introducing a retail central bank digital currency (CBDC).
Data Analytics Journey for Microfinance Data Analysts
This tutorial-style video takes you through the technical journey of data analytics function that supports data-oriented strategic decision making and business development of your company.
Emerging Trends in National Financial Inclusion Strategies That Support Women’s Entrepreneurship
This World Bank’s Women, Business and the Law - CGAP Brief presents data collected by the WBL project on how National Financial Inclusion Strategies can spur policy and regulatory reforms in support of women’s entrepreneurship.
Promoting Fair Competition in the Digital Economy
This brief is intended for USAID staff and partners whose development programs (fintech, e-commerce, data centers, digital agriculture, etc.) are impacted by competition within the digital economy, a critical component to achieving an inclusive, open, and secure digital ecosystem.