This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.

This case study​ benchmarks the impact and potential of mobile financial services in several low-income markets in Africa.

A primer on opening up new credit to women in emerging economies

The purpose of the Guideline Note is to provide non-binding guidance for a comprehensive, risk-based and proportionate policy and regulatory framework for data privacy for digital financial services.

Evidence from field experiments in Bangladesh examining the gender gap in the adoption and usage of mobile banking

The insights from this chapter provide a useful starting place for scholars to build upon to contribute to better-targeted digital financial literacy strategies that ensure no one is left behind in the digital transition.

A survey of the policy landscape

A look at opportunities and risks associated with the surge in uptake and use of digital financial services

This Technical Note aims to help funders understand the concept of interoperability, how instant payment systems can advance financial inclusion, and what funders can do to support their development.

This goal of this study is to understand if a better digital payment system design can create the conditions for more women to use digital financial tools.