This publication uncovers consumer risks arising from the rapidly digitizing G2P programs aimed at the most vulnerable in society, most of whom have no prior experience with digital technology or the formal financial system.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

This toolkit is aimed at addressing the opportunities and challenges of using digital credit transaction data for consumer protection market monitoring.

This publication explains the four dimensions of the measurement PACT framework - Preparedness, Access, Capability, and Ties, and how fintechs support customers within them. 

This Note recommends measures that regulators and supervisors can put in place to address some of the barriers to financial literacy and thereby enhance financial inclusion.

This paper provides a corrective to the rapidly proliferating myths and falsehoods surrounding the capacity of fintech to address poverty and promote sustainable and equitable local economic and social development in low- and middle-income countries.

The RICHES Toolkit includes 13 guides and trainings containing 46 tools. It has been designed for Women’s Economic Empowerment Actors to equip them with practical ideas and tools to integrate and assess child protection and safe business practices throughout their work.

This focus note discusses the principles of working with data within project or product teams, present tested tools, and shares how SatF partners are benefitting from their deployment.

This case study research shares the insights of past program participants in order to motivate other aspiring women leaders, provoke conversation, and inspire new career pathways.

International funders committed approximately $58 billion to financial inclusion in 2020, a $6 billion increase from the prior year. Commitments from public funders continued to drive growth.