Examining collections policies and practices of financial service providers

Analyzing issues confronting HIV-affected clients

Understanding financial analysis for achieving sustainable microfinance operations

Assessing and implementing youth development programs

Training loan officers to avoid client over-indebtedness

Presenting sample indicators of performance management

Helping organizations establish and maintain alliances

Guiding MFIs in designing demand-responsive microfinance products

Demonstrating scale-up strategies and models through case studies

Presenting a toolkit for funding agencies to effectively support microfinance