Providing insight into the difference between client targeting and harmful discrimination

Guiding MFIs on protection of microinsurance clients

Highlighting the role that microfinance networks and associations can play in protecting MFI clients

Designing and delivering client centered financial products for the poor

Ensuring client protection through high ethical standards and sound risk management

Formulating an institutional Code of Ethics that ensures client protection

Analyzing inclusive hiring practices at AccessBank

Understanding the state of client protection in microfinance industry

Helping financial service providers move towards transparency and responsible pricing

Maintaining ethical standards in client interaction