This publication recommends solutions to foster CICO agent sustainability, such as evaluation of agent willingness, mobility, technical and soft skills, digital savviness, financial sustainability, ability to identify potential customers, and others.

This whitepaper examines how stakeholders can use and finance digital technology to address smallholder farmers’ challenges caused by conflict, the pandemic, and climate change.

This handbook examines the potential of digital transformations for last-mile financial inclusion institutions like self-help groups and how that can impact their efficiency and accountability.

This report delves into micro and small women entrepreneurs’ credit journey exploring demand and supply-side factors and provides key recommendations to enhance access to credit for women entrepreneurs.

In this note, the authors discuss potential reasons for account dormancy and advocate a shift in approach to financial inclusion.

This study delves into women's experiences as users of online lending platforms in Indonesia using a gender lens to examine the risks in online lending platforms unique to women.

This note discusses examples from MSC's Financial Diaries research on informal enterprises and provides recommendations for policymakers and financial service providers to address the credit gap for them.

This policy brief draws on global trends to understand how government-to-person programs can evolve to address India's challenges.

This research dives into strategies that can help build smallholder farmers' climate resilience. 

This report looks at the pressing challenges affecting Mozambican mobile money agents to inform the players in the ecosystem and create sustainable strategies to improve agent networks.