Displaying 81 - 90 of 94
Paper

Growing Income, Growing Inclusion: How Rising Incomes at the Base of the Pyramid Will Shape Financial Inclusion

Highlighting how rising income amongst the poor offers new opportunities for financial inclusion
Paper

Responding to Client Complaints at Tameer Bank, Pakistan

How can banks use call centers to address customer complaints?
Guide / Toolkit

Responsible Treatment of Clients: Practicing Non-discrimination

Providing insight into the difference between client targeting and harmful discrimination
Paper

Microfinance - A Risky Business: A Time for Strong Leadership

Evaluating the potential of strong governance in mitigating microfinance risk
Case Study

Hiring Staff With Disabilities at AccessBank, Azerbaijan

Analyzing inclusive hiring practices at AccessBank
Paper

Implementing Client Protection in Microfinance: The State of the Practice, 2011

Understanding the state of client protection in microfinance industry
Paper

Over-Indebtedness of Microborrowers in Ghana

Protecting microfinance clients from over-indebtedness
Paper

Microfinance and Energy Poverty

How can the microfinance sector in Africa increase access to energy?
Paper

Opportunities and Obstacles to Financial Inclusion: Survey Report

Identifying opportunities and challenges in financial inclusion