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Lessons from MicroSave's Action Research Programme 2001 (Brief Note)
What has MicroSave learnt about product development processes?
Dropouts in Northern Province, South Africa
What are the reasons for dropouts? Too much rigidity or leniency?
Corporate Branding and Identity - Why They Are Important For MFIs
How to build the MFI brand?
The Systematic Product Development Process
What is the systematic approach to product development?
The Emerging Market-led Microfinance Agenda
What do the clients need?
Enhancing Responsiveness to Clients through the Feedback Loop
What do we do with all this client data?
Client-focused Microfinance: A Review of Information Sources
What are clients' needs that MFIs should know?
MicroSave-Africa Research Plan: Assessing the Demand for Micro Insurance in East Africa
The process of demand assessing in Kenya, Tanzania and Uganda
MEDIPLUS Health Services - Nairobi, Kenya: Notes from a Visit 05-08 July 2002
Managing the provision of health insurance to the low-income market
Looking Before You Leap: Key Questions That Should Precede Starting New Product Development
Can product development make microfinance institutions more client-driven?