Examples and experiences of mitigating measures to lessen the impact and adapt during the pandemic

This study shares insights from the rural financial institutions program and demonstrates how self help group members as banking agents or customer service points could deliver last mile banking services to the rural community in a cost-effective and sustainable manner.

A 'how-to' note explaining the importance of agent liquidity management

Expanding outreach and increasing usage through better placement of touchpoints

A set of recommendations to guide the work of Savings Groups during this global pandemic

Key findings from a qualitative research on users of informal savings