This Cambodia-focused report evidences how household debt is manifesting as a public health crisis that is fueling the health poverty trap in rural Cambodia.

This paper synthesizes desk research and in-depth discussions with consumer advisory panel representatives around the world.

The partnership will help chart a roadmap for responsible growth, financial stability and customer protection in Cambodia's microfinance and broader financial sector.

This webinar recording features the launch of the third-party assessment and lean data consumer protection survey. 

The enactment of the new regulation could majorly update the the Indonesian Financial Services Authority's stated goal of maintaining a stable and transparent financial sector while protecting consumers and society.

This reading deck summarizes lessons from a pilot exercise that involved the Financial Sector Conduct Authority (FSCA) and five FSPs in South Africa focused on measuring intermediate customer outcomes from a supervisory perspective. 

This slide deck presents the findings of research commissioned by CGAP as part of its work on empowering market conduct authorities and other stakeholders to monitor consumer risks and elevating collective consumers’ voice.

The Cyber Resilience Toolkit provides a guide to strengthening cybersecurity and effectively handling cyber incidents for financial service providers.

Representatives from Indonesia, Malaysia and Cambodia offer their perspectives on how the COVID-19 pandemic has impacted the personal financial situation of financial consumers in the Asia-Pacific region.

This toolkit is aimed at addressing the opportunities and challenges of using digital credit transaction data for consumer protection market monitoring.