This event aims to bring together industry experts and leaders from the financial service space, postal service unions, investors and other stakeholders from Women’s World Banking's network for a focused discussion on empowering low-income women.

In this webinar, three financial service providers and their technical assistance providers shared insights on customer research process, their challenges, and results from their engagements.

The panelists will share the results of their research on COVID’s effect on women and the road to recovery followed by an open conversation about how the microfinance sector should respond.