As Central America’s first Center for Social Innovation and Entrepreneurship, Alterna aims to catalyze transformative businesses from the ground up. Alterna envisions a world in which the opportunity to ignite positive change exists in every context, and have worked with over 1,200 entrepreneurs to date to help strengthen and scale the region’s most disruptive and high-impact businesses.
The Alterna Fellowship is a multi-dimensional program that will give you a renowned edge in your career trajectory and a seat at the frontline of social innovation. Through a comprehensive, hands-on experience with an organization that is pioneering the social entrepreneurship and impact investment sector, Alterna Fellows gain the critical skills, contextual insights and connection to a global network to advance their careers and catalyze impact.
About the Job:
Alterna is looking for a highly qualified and driven professional to join the team that is responsible for the Monitoring and Evaluation (M&E) of Alterna programs, activities and diverse initiatives. This professional will directly support Alterna’s high growth trajectory, maximizing our impact with social entrepreneurs, partners, and the ecosystem at large.
Tasks and Responsibilities:
Work directly with the M&E team to take our data management system and impact evaluation to the next level.
Oversee the data management process: collection, organization, and maintenance of the various data types and structures
Analyze complex and unique data sets and generate insight reports for the Alterna team and our investors to identify and develop effective strategies that inform the decision-making process
Work closely with department managers to identify and prioritize business and information needs; in particular, with the Cultivation team to facilitate data collection processes from entrepreneurs and to streamline the flow of information
Actively support migration to a new CRM platform: optimize database design, troubleshoot, set and enforce data standards and controls, and continuously improve the effectiveness of database tools and services
Develop creative and innovative solutions to the exciting challenges facing our sector regarding impact assessment and data integrity
Conduct ongoing research about social innovation, impact investing, M&E best practices, and more to drive Alterna’s continuous learning and organizational growth
The Fellow will work directly with the M&E Coordinator and the members of the team to execute and receive feedback and support in defined activities.
Minimum one year of professional experience as a data manager or relevant hands-on experience.
Prior professional experience with CRM platforms; experience in using Salesforce or Zoho is a plus.
Bachelor’s degree in Statistics, Econometrics, Data Analysis, Computer Science, IT or related fields; Master’s degree is a plus.
Professional working proficiency in English (verbal and writing), and a minimum basic competency in Spanish.
Excellent Proficiency in Office suite, including strong Excel abilities and presentation skills.
Knowledge of a programming language (Python, C++, etc.) and/or statistical software (R, SPSS, STATA, etc.) is a plus.
A demonstrated balance of autonomy and self-motivation with strong team collaboration skills.
Ability to thrive in a fast-paced environment, manage complexity and adapt to challenges with minimal resources.