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FinDev Blog

Four Major Challenges Faced by Mobile Money Users in Senegal

As access to digital finance grows, so do the risks. A concrete action plan involving all stakeholders is needed to address them.
FinDev Blog

Mobile Money and Interoperability: Competition vs. Financial Inclusion?

A new study shows that interoperability has contrasting effects for financial inclusion in Africa. While it helps lower fees, it also reduces geographical coverage, so how to strike the right balance?
FinDev Blog

A Win for Women in Rwanda

Mobile money – and concerted efforts by government and mobile money operators to promote it - has helped reduce the financial inclusion gender gap. But more needs to be done.
FinDev Blog

Rethinking MSME Financing: It's the Customer's Digital Transformation That Matters

As small businesses go digital, platform data can help MFIs better serve them, contributing to a healthier, more sustainable and more inclusive lending model.
FinDev Blog

Digital Innovation: Three Key Lessons to Improve the Resilience of African MFIs and Their Clients

Takeaways from the African Microfinance Week (SAM) on overcoming the challenges and risks associated with digital transformation
FinDev Blog

The Power of Community-Based Organizations to Mobilize Farmers’ Savings

A Scale2Save project in Cote d’Ivoire shares what they’ve learned working with farmer cooperatives as financial agents.
FinDev Blog

How To Get a Historic Bilateral Deal to Share Agent Banking Infrastructure

Scale2Save partners FINCA and Centenary Bank in Uganda go from competition to cooperation, sharing service-distribution infrastructure for the benefit of end-user low-income customers.
FinDev Blog

The Resilience of Mobile Money in Sub-Saharan Africa

Quick responses by providers and regulators in the region helped mobile money keep growing despite the COVID-19 pandemic. Support for agent networks and more flexible on-boarding practices were key.
FinDev Blog

Top Five Digital Financial Service Features That Impact Women’s Access and Use

Research in Kenya and Côte d’Ivoire provides guidance for DFS providers and regulators on how to help ensure that digital tools make women more - not less - financially included. 
FinDev Blog

Formalizing Remittances for Forcibly Displaced People: Findings from the Democratic Republic of the Congo

The lifeline provided by remittances can help advance financial inclusion among vulnerable populations.